Siv tsheb los ntawm txawv teb chaws. Yuav ua li cas ceev faj, yuav ua li cas los xyuas, yuav ua li cas kom tsis txhob raug dag?
Kev ntes odometer, yav dhau los keeb kwm ntawm lub tsheb, cov ntaub ntawv cuav tsuas yog qee qhov teeb meem uas tuaj yeem ntsib thaum import lub tsheb los ntawm txawv teb chaws. Peb qhia yuav ua li cas zam lawv.
Cov lus qhia txog yuav ua li cas kom tsis txhob mob thaum yuav tsheb siv txawv teb chaws tau npaj los ntawm European Consumer Center. Qhov no yog EU lub koom haum uas cov neeg siv khoom tsis txaus siab raug xa mus, incl. ntawm unscrupulous siv tsheb los ntawm lub teb chaws Yelemees thiab lub Netherlands.
1. Koj puas yuav tsheb hauv online? Tsis txhob them ua ntej
Kowalski pom ib qho kev tshaj tawm rau lub tsheb nruab nrab siv hauv lub vev xaib nrov German. Nws tau hu rau ib tus neeg muag khoom German uas tau ceeb toom nws tias lub tuam txhab thauj khoom yuav saib xyuas kev xa khoom ntawm lub tsheb. Tom qab ntawd nws xaus lus pom zoo nrog tus neeg muag khoom thiab xa 5000 euros, raws li tau pom zoo, mus rau tus account ntawm lub tuam txhab shipping. Cov xwm txheej ntawm parcel tuaj yeem taug qab ntawm lub vev xaib. Thaum lub tsheb tsis tuaj txog raws sijhawm, Kowalski sim hu rau tus muag khoom, tsis muaj txiaj ntsig, thiab lub tuam txhab xa khoom lub vev xaib ploj mus. “Qhov no yog tus qauv rov ua dua ntawm lub tsheb scammers. Peb tau txais txog kaum ob qhov xwm txheej no, "hais tias Malgorzata Furmanska, tus kws lij choj ntawm European Consumer Center.
2. Xyuas seb lub tuam txhab tsheb siv puas muaj tiag.
Kev ntseeg siab ntawm txhua tus neeg ua lag luam hauv Tebchaws Europe tuaj yeem kuaj xyuas yam tsis tau tawm hauv tsev. Nws yog txaus kom nkag mus rau lub npe ntawm lub tuam txhab mus rau hauv ib tug tshawb fawb cav nyob rau hauv lub register ntawm economic chaw ntawm lub teb chaws (analogues ntawm lub Polish National Tsev Hais Plaub Register) thiab xyuas thaum twg nws twb nrhiav tau thiab nyob qhov twg. Ib lub rooj nrog txuas mus rau kev tshawb fawb xyaw rau kev sau npe lag luam hauv EU lub teb chaws muaj nyob ntawm no: http://www.konsument.gov.pl/pl/news/398/101/Jak-sprawdzic-wiarygonosc-za…
3. Ceev faj txog kev muab xws li "Ib tug kws txhais lus tshwj xeeb yuav pab koj yuav tsheb hauv lub teb chaws Yelemees."
Nws yog ib qho tsim nyog ua tib zoo saib cov lus tshaj tawm ntawm cov chaw muag khoom muag uas cov neeg hu lawv tus kheej cov kws tshaj lij muab kev pabcuam kev mus ncig thiab kev tshaj lij thaum yuav tsheb, piv txwv li, hauv Tebchaws Yelemees lossis Netherlands. Tus kws tshaj lij muaj npe muab nws cov kev pabcuam ntawm "yuav tam sim no" hauv paus yam tsis tau nkag mus rau hauv ib daim ntawv cog lus nrog tus neeg yuav khoom. Pab nrhiav lub tsheb, xaus lus pom zoo ntawm qhov chaw thiab xyuas cov ntaub ntawv ua lus txawv teb chaws. Hmoov tsis zoo, nws tshwm sim tias tus neeg zoo li no tsis yog tus kws tshaj lij thiab koom tes nrog tus neeg muag khoom tsis raug cai, tsis raug txhais cov ntsiab lus ntawm cov ntaub ntawv rau tus neeg yuav khoom.
4. Hais kom sau ntawv lees paub ntawm tus neeg xa khoom thov.
Feem ntau cov tswv lag luam tshaj tawm cov xwm txheej ntawm lub tsheb, thov tias nws nyob rau hauv zoo meej. Tsuas yog tom qab kev tshuaj xyuas hauv tebchaws Poland nws paub meej txog qhov twg cov lus cog tseg tsis sib haum rau qhov tseeb. "Ua ntej peb them nyiaj, peb yuav tsum yaum tus neeg muag khoom kom paub meej hauv kev sau ntawv hauv daim ntawv cog lus, piv txwv li, tsis muaj kev sib tsoo, kev nyeem odometer, thiab lwm yam. Qhov no yog cov ntaub ntawv pov thawj tsim nyog los ua ntaub ntawv thov yog tias nws hloov tawm tias lub tsheb muaj qhov tsis xws luag, ” qhia Małgorzata. Furmanska, kws lij choj ntawm European Consumer Center.
5. Tshawb nrhiav txog qhov nrov ntes hauv kev cog lus nrog cov neeg muag khoom German
Feem ntau, kev sib tham ntawm cov nqe lus ntawm kev yuav tsheb yog ua lus Askiv, thiab daim ntawv cog lus tau kos ua lus German. Nws yog ib qho tsim nyog yuav tsum tau them sai sai rau ntau yam kev cai tshwj xeeb uas tuaj yeem cuam tshuam tus neeg yuav khoom ntawm kev tiv thaiv kev cai lij choj.
Raws li cov kev cai, tus neeg muag khoom nyob rau hauv lub teb chaws Yelemees tuaj yeem daws nws tus kheej ntawm lub luag haujlwm rau kev tsis sib haum xeeb ntawm cov khoom nrog daim ntawv cog lus hauv ob qhov xwm txheej:
- Thaum nws ua raws li tus kheej ntiag tug thiab kev muag khoom tsis tshwm sim hauv nws txoj haujlwm,
- thaum ob tus neeg muag khoom thiab tus neeg yuav khoom ua lag luam (ob qho tib si hauv kev lag luam).
Txhawm rau tsim cov xwm txheej zoo li no, tus neeg muag khoom siv tau ib qho ntawm cov xwm txheej hauv qab no hauv daim ntawv cog lus:
- "Händlerkauf", "Händlergeschäft" - txhais tau hais tias cov neeg yuav khoom thiab cov muag khoom yog cov lag luam (lawv ua haujlwm ua ib feem ntawm lawv cov haujlwm ua lag luam, tsis yog ntiag tug)
- "Käufer bestätigt Gewerbetreibender" - tus neeg yuav khoom lees paub tias nws yog tus ua lag luam (tub lag luam)
- "Kauf zwischen zwei Verbrauchern" - txhais tau hais tias cov neeg yuav khoom thiab cov neeg muag khoom nkag mus rau hauv kev sib pauv raws li cov tib neeg.
Yog tias ib qho ntawm cov kab lus saum toj no suav nrog hauv daim ntawv cog lus nrog tus neeg muag khoom German, muaj qhov tseem ceeb uas cov ntaub ntawv tseem yuav suav nrog kev nkag ntxiv xws li: "Ohne Garantie" / "Unter Ausschluss jeglicher Gewährleistung" / "Ausschluss der Sachmängelhaftung" . , uas txhais tau tias "tsis muaj warranty thov".
Saib ntxiv: Suzuki Swift hauv peb qhov kev sim
6. Kev nqis peev hauv kev tshuaj xyuas ua ntej koj yuav
Ntau qhov kev poob siab tuaj yeem zam tau los ntawm kev kuaj xyuas lub tsheb hauv lub chaw nres tsheb ywj pheej ua ntej kos npe nrog tus neeg muag khoom. Cov teeb meem tshwm sim ntau tshaj plaws uas ntau tus neeg yuav khoom pom tsuas yog tom qab kaw qhov kev sib cog lus yog 'meter' rov pib dua, cov teeb meem zais xws li lub cav puas, lossis qhov tseeb tias lub tsheb tau raug xwm txheej. Yog tias nws tsis tuaj yeem ua qhov kev tshuaj xyuas ua ntej yuav khoom, nws tsim nyog tsawg kawg mus rau tus kws kho tsheb kom tuaj tos lub tsheb.
7. Yog tias muaj teeb meem, thov hu rau European Consumer Center kom pab dawb.
Cov neeg tau txais kev pab uas tau raug tsim txom los ntawm kev siv tsheb tsis raug cai hauv European Union, Iceland thiab Norway tuaj yeem tiv tauj European Consumer Center hauv Warsaw (www.konsument.gov.pl; tel. 22 55 60 118) rau kev pab. Los ntawm kev kho kom haum xeeb ntawm cov neeg siv khoom tsis txaus siab thiab cov lag luam txawv teb chaws, CEP pab daws qhov kev tsis sib haum xeeb thiab tau txais cov nyiaj them poob haujlwm.
